Patch

Project Info

Team Effort
Duration - 5 Weeks
My Role - User Research, Data Analysis, Marketing Analysis, UX Design, Iteration

Background

Remote work shouldn’t feel distant. Patch brings remote teams together in one vibrant platform, turning scattered communication into meaningful connections and fostering professional growth from anywhere. It’s all about creating a supportive, unified culture—no matter where you work.

HMW

How might we foster a supportive and inclusive culture in a digital workspace?

Overview

Patch—the platform that makes teamwork easy, inclusive, and practical, no matter where you’re working from. With a focus on diversity, equity, and inclusion (DEI), Patch offers transparent feedback loops, virtual workspaces, and flexible communication tools to bring teams together seamlessly. It’s designed to break down barriers, amplify every voice, and keep projects moving forward in a supportive, goal-oriented space.

Patch Mobile App

The Patch mobile app keeps team collaboration at your fingertips, perfect for remote workers on the go. With features like real-time messaging, task tracking, and quick access to team feedback, the mobile app ensures you stay connected and productive wherever you are.

Patch Web Platform

The Patch web platform offers flexibility and easy access to Patch’s full suite of tools. Accessible from any browser, it is perfect for quick check-ins, feedback sharing, and staying up-to-date, making it a convenient option for remote teams needing seamless communication.

Patch Desktop App

Designed for more profound work sessions, the Patch desktop app provides a robust workspace where users can manage tasks, review team feedback, and communicate efficiently from a larger screen. It’s ideal for employees who need an organized, comprehensive view of their tasks and team interactions.

Key Features

Research

Quantitative- 35 Surveys

Qualitative- 10 interviewees

82%

82% of participants see clear communication as essential for a positive workplace culture, highlighting a need for tools that improve team interactions.

65%

65% of respondents believe enhancing communication transparency is crucial for a respectful and inclusive workplace.

51.5%

51.5% of respondents find it challenging to work with their teams, indicating a need for stronger team bonding and recognition.

"I’ve had experiences where vague feedback from managers made it difficult to improve my work. Specific guidance would help me communicate better and perform more effectively."

"The role of a manager is critical in creating a safe space for team members to speak up and resolve conflicts. Having that support improves team dynamics and personal confidence."

"Hearing recognition from my team after a presentation makes a huge difference. It motivates me and helps build a positive team atmosphere."

It’s Truly hard for THEM because...

Full
Research
Report

Fragmented Communication Across Platforms

Lack of Real-Time Feedback and Recognition

Analysis

Competitors

While platforms like Bonusly, Kudos, and Workleap offer essential recognition and rewards, they often lack the tools to build team cohesion and support personal growth. Patch stands out by combining transparent, actionable feedback, virtual spaces for team interactions, and AI-driven career development tools. Unlike competitors, Patch prioritizes a balanced, low-pressure engagement, fostering genuine connections and creating a supportive, inclusive culture tailored for remote teams.

Peosona

Patch is tailored for remote and hybrid teams, prioritizing clear communication, structured feedback, and career growth. Ideal for team leads, managers, and employees, Patch users seek a collaborative environment with consistent recognition and opportunities for development. They value transparency, meaningful connections, and a robust and supportive culture to bridge the challenges of remote work.

Business Goal

Full
Report

Design

Site Map

Wireframes

TEsting & Iteration

Full
Report

Visual

Design System

Brading

Logo Design

The Patch logo combines symbols of connection and support: a flower shape for growth and unity, with layered squares representing structure and stability. This clean, modern design captures Patch's mission to foster an inclusive and collaborative workspace for remote teams.